The client has 1,000+ supermarkets across Australia. To maintain their market lead, and continue to improve their customer experience as they scaled, they chose to replace their existing legacy system with Satalia Delivery.
AI for transport, supply chain & logistics
Route optimisation for supermarket chain
Satalia helped a leading Australian supermarket chain replace their legacy system with a more accurate and optimised solution.
2x
More than doubled delivery capacity through 2020 and beyond
Challenge
Solution (Ongoing)
Having benchmarked our system against their existing solution, we implemented the Satalia Delivery Solution, and adjusted the objective to optimise for ‘deliveries per hour’ and ‘on-time deliveries’, KPIs indicating improvements in both operational efficiency and the customer experience.
This project is still in progress with more benefits being realised.